:root{--ink: #11131a;--ink-soft: rgba(17, 19, 26, .62);--ink-faint: rgba(17, 19, 26, .4);--canvas: #f2f3f7;--glass-fill: rgba(255, 255, 255, .66);--glass-fill-strong: rgba(255, 255, 255, .82);--glass-edge: rgba(255, 255, 255, .9);--glass-line: rgba(17, 19, 26, .08);--glass-shadow: 0 18px 40px -22px rgba(20, 24, 40, .45);--field-fill: rgba(255, 255, 255, .72);--accent: #e02534;--accent-deep: #c01c2a;--accent-ink: #ffffff;--accent-soft: rgba(224, 37, 52, .12);--accent-line: rgba(224, 37, 52, .28);--positive: #1d8a52;--positive-soft: rgba(29, 138, 82, .12);--warning: #9a6212;--warning-soft: rgba(154, 98, 18, .12);--danger: #b3271f;--r-shell: 30px;--r-card: 22px;--r-inner: 16px;--r-control: 12px;--r-pill: 999px;--blur: saturate(180%) blur(28px);--spring: cubic-bezier(.32, .72, 0, 1);--z-sheet: 60;color:var(--ink);color-scheme:light;font-family:-apple-system,BlinkMacSystemFont,SF Pro Text,SF Pro Display,PingFang SC,Hiragino Sans GB,system-ui,Segoe UI,sans-serif;font-synthesis:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}:root[data-theme=dark]{--ink: #f2f3f7;--ink-soft: rgba(242, 243, 247, .66);--ink-faint: rgba(242, 243, 247, .42);--canvas: #0b0c10;--glass-fill: rgba(132, 140, 168, .16);--glass-fill-strong: rgba(132, 140, 168, .24);--glass-edge: rgba(255, 255, 255, .24);--glass-line: rgba(255, 255, 255, .1);--glass-shadow: 0 22px 48px -24px rgba(0, 0, 0, .8);--field-fill: rgba(10, 11, 16, .42);--accent: #ff4a58;--accent-deep: #c42a36;--accent-ink: #1a0407;--accent-soft: rgba(255, 74, 88, .16);--accent-line: rgba(255, 74, 88, .34);--positive: #45d18a;--positive-soft: rgba(69, 209, 138, .14);--warning: #f0b64a;--warning-soft: rgba(240, 182, 74, .14);--danger: #ff6b61;color-scheme:dark}*{box-sizing:border-box}html,body{margin:0;min-width:320px;background:var(--canvas)}body{min-height:100dvh}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit;color:inherit}input,textarea,select{font-size:16px}:focus-visible{outline:2px solid var(--accent);outline-offset:2px}::selection{background:var(--accent-soft)}.glass{background:var(--glass-fill);-webkit-backdrop-filter:var(--blur);backdrop-filter:var(--blur);box-shadow:inset 0 1px 0 0 var(--glass-edge),inset 0 0 0 .5px var(--glass-line),var(--glass-shadow)}@supports not ((backdrop-filter: blur(1px)) or (-webkit-backdrop-filter: blur(1px))){:root{--glass-fill: rgba(255, 255, 255, .96);--glass-fill-strong: rgba(255, 255, 255, .99)}:root[data-theme=dark]{--glass-fill: #1a1c24;--glass-fill-strong: #22242e}}.support{position:relative;min-height:100dvh;padding:max(20px,env(safe-area-inset-top)) max(16px,env(safe-area-inset-right)) max(28px,env(safe-area-inset-bottom)) max(16px,env(safe-area-inset-left))}.ambient{position:fixed;top:0;right:0;bottom:0;left:0;z-index:0;pointer-events:none;background:radial-gradient(120% 80% at 12% -10%,rgba(224,37,52,.16),transparent 62%),radial-gradient(100% 70% at 92% 8%,rgba(64,116,255,.14),transparent 58%),radial-gradient(120% 90% at 50% 110%,rgba(120,96,255,.1),transparent 60%)}.ambient:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;opacity:.28;mix-blend-mode:overlay;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='160' height='160'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.85' numOctaves='3'/%3E%3C/filter%3E%3Crect width='160' height='160' filter='url(%23n)' opacity='0.35'/%3E%3C/svg%3E")}:root[data-theme=dark] .ambient{background:radial-gradient(120% 80% at 12% -10%,rgba(255,74,88,.2),transparent 60%),radial-gradient(100% 70% at 92% 6%,rgba(60,108,255,.18),transparent 56%),radial-gradient(130% 90% at 50% 112%,rgba(126,74,255,.14),transparent 60%)}.support-shell{position:relative;z-index:1;display:flex;flex-direction:column;gap:18px;width:100%;max-width:1180px;margin:0 auto}.chrome{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:var(--r-pill);background:var(--glass-fill);-webkit-backdrop-filter:var(--blur);backdrop-filter:var(--blur);box-shadow:inset 0 1px 0 0 var(--glass-edge),inset 0 0 0 .5px var(--glass-line),var(--glass-shadow)}.chrome-logo{width:34px;height:34px;border-radius:10px;object-fit:cover;box-shadow:inset 0 0 0 .5px var(--glass-line)}.chrome-title{flex:1;min-width:0;margin:0;font-size:17px;font-weight:600;letter-spacing:-.01em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.feedback-controls{display:flex;align-items:center;gap:6px}.theme-toggle-button,.language-select-trigger{display:inline-flex;align-items:center;justify-content:center;gap:4px;height:34px;min-width:34px;padding:0 9px;border:none;border-radius:var(--r-pill);background:var(--glass-fill-strong);box-shadow:inset 0 0 0 .5px var(--glass-line);cursor:pointer;transition:transform .24s var(--spring),background .24s var(--spring)}.theme-toggle-button:hover,.language-select-trigger:hover{background:var(--accent-soft)}.theme-toggle-button:active,.language-select-trigger:active{transform:scale(.94)}.theme-toggle-button svg,.language-select-chevron,.language-select-check{width:17px;height:17px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}.language-select{position:relative}.language-select-current-flag,.language-select-option-flag{font-size:16px;line-height:1}.language-select-menu{position:absolute;inset-inline-end:0;top:calc(100% + 8px);z-index:20;display:flex;flex-direction:column;gap:2px;min-width:196px;padding:6px;border-radius:var(--r-inner);background:var(--glass-fill-strong);-webkit-backdrop-filter:var(--blur);backdrop-filter:var(--blur);box-shadow:inset 0 1px 0 0 var(--glass-edge),inset 0 0 0 .5px var(--glass-line),0 24px 48px -20px #0c0e1873;animation:sheet-in .26s var(--spring);transform-origin:top center}.language-select-option{display:flex;align-items:center;gap:10px;width:100%;padding:9px 10px;border:none;border-radius:var(--r-control);background:transparent;text-align:start;cursor:pointer;transition:background .2s var(--spring)}.language-select-option:hover{background:var(--glass-line)}.language-select-option.active{color:var(--accent)}.language-select-option-label{flex:1;min-width:0;font-size:15px}.segmented{position:relative;display:grid;grid-auto-flow:column;grid-auto-columns:1fr;gap:0;padding:4px;border-radius:var(--r-pill);background:var(--glass-fill);-webkit-backdrop-filter:var(--blur);backdrop-filter:var(--blur);box-shadow:inset 0 1px 0 0 var(--glass-edge),inset 0 0 0 .5px var(--glass-line);isolation:isolate}.segmented-thumb{position:absolute;z-index:0;top:4px;bottom:4px;inset-inline-start:4px;width:calc(50% - 4px);border-radius:var(--r-pill);background:var(--glass-fill-strong);box-shadow:inset 0 1px 0 0 var(--glass-edge),inset 0 0 0 .5px var(--glass-line),0 6px 16px -8px #0c0e1880;transition:transform .42s var(--spring)}.segmented-item{position:relative;z-index:1;display:inline-flex;align-items:center;justify-content:center;gap:7px;padding:10px 12px;border:none;border-radius:var(--r-pill);background:transparent;color:var(--ink-soft);font-size:15px;font-weight:500;cursor:pointer;transition:color .24s var(--spring),transform .2s var(--spring)}.segmented-item.active{color:var(--ink);font-weight:600}.segmented-item:active{transform:scale(.97)}.segmented-badge{display:inline-grid;place-items:center;min-width:19px;height:19px;padding:0 5px;border-radius:var(--r-pill);background:var(--accent);color:var(--accent-ink);font-size:11px;font-weight:700;font-variant-numeric:tabular-nums;letter-spacing:0}.panes{display:grid;gap:18px}@media(max-width:899px){.panes>.pane-slot{display:none}.panes[data-active=compose]>.pane-slot:first-child,.panes[data-active=inbox]>.pane-slot:last-child{display:block;animation:pane-in .34s var(--spring)}}@media(min-width:900px){.segmented{width:min(420px,100%)}.panes{grid-template-columns:minmax(0,5fr) minmax(0,6fr);align-items:start}.panes>.pane-slot{display:block}.panes[data-active=compose]>.pane-slot:first-child .pane,.panes[data-active=inbox]>.pane-slot:last-child .pane{box-shadow:inset 0 1px 0 0 var(--glass-edge),inset 0 0 0 1px var(--accent-line),var(--glass-shadow)}}.pane{display:flex;flex-direction:column;gap:16px;padding:20px;border-radius:var(--r-shell);background:var(--glass-fill);-webkit-backdrop-filter:var(--blur);backdrop-filter:var(--blur);box-shadow:inset 0 1px 0 0 var(--glass-edge),inset 0 0 0 .5px var(--glass-line),var(--glass-shadow);transition:box-shadow .3s var(--spring)}.pane-lead{margin:0;max-width:46ch;color:var(--ink-soft);font-size:14.5px;line-height:1.5;text-wrap:pretty}.self-help{padding:13px 15px;border-radius:var(--r-card);background:var(--field-fill);box-shadow:inset 0 0 0 .5px var(--glass-line),inset 3px 0 0 0 var(--accent-line)}.self-help h3{margin:0 0 5px;font-size:14px;font-weight:600;letter-spacing:-.01em}.self-help p{margin:0;max-width:52ch;color:var(--ink-soft);font-size:13.5px;line-height:1.55;text-wrap:pretty}[dir=rtl] .self-help{box-shadow:inset 0 0 0 .5px var(--glass-line),inset -3px 0 0 0 var(--accent-line)}.ticket-submit-form{display:flex;flex-direction:column;gap:16px}.series-info-panel{padding:14px 16px;border-radius:var(--r-card);background:var(--accent-soft);box-shadow:inset 0 0 0 .5px var(--accent-line)}.series-info-copy h2{margin:0 0 3px;font-size:16px;font-weight:600;letter-spacing:-.01em}.series-info-copy p{margin:0;color:var(--ink-soft);font-size:13.5px;font-variant-numeric:tabular-nums}.feedback-category-field{margin:0;padding:0;border:none}.feedback-category-field legend,.ticket-field>span{display:block;margin-bottom:9px;padding:0;color:var(--ink-soft);font-size:12.5px;font-weight:600;letter-spacing:.02em}.feedback-category-grid{display:flex;flex-wrap:wrap;gap:8px}.feedback-category-option{position:relative;display:inline-flex}.feedback-category-option input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.feedback-category-option span{display:inline-flex;align-items:center;padding:9px 14px;border-radius:var(--r-pill);background:var(--field-fill);box-shadow:inset 0 0 0 .5px var(--glass-line);color:var(--ink-soft);font-size:14px;cursor:pointer;transition:transform .22s var(--spring),background .22s var(--spring),color .22s var(--spring),box-shadow .22s var(--spring)}.feedback-category-option span:active{transform:scale(.96)}.feedback-category-option input:checked+span{background:var(--accent);color:var(--accent-ink);font-weight:600;box-shadow:inset 0 1px #ffffff47,0 6px 14px -8px var(--accent)}.feedback-category-option input:focus-visible+span{outline:2px solid var(--accent);outline-offset:2px}.episode-context-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.ticket-field{display:block}.ticket-field input,.ticket-field textarea,.ticket-reply-form textarea{display:block;width:100%;padding:13px 14px;border:none;border-radius:var(--r-card);background:var(--field-fill);box-shadow:inset 0 0 0 .5px var(--glass-line);font-size:16px;line-height:1.5;transition:box-shadow .24s var(--spring),background .24s var(--spring)}.ticket-field textarea,.ticket-reply-form textarea{min-height:132px;resize:vertical}.ticket-field input::placeholder,.ticket-field textarea::placeholder,.ticket-reply-form textarea::placeholder{color:var(--ink-faint)}.ticket-field input:focus,.ticket-field textarea:focus,.ticket-reply-form textarea:focus{outline:none;background:var(--glass-fill-strong);box-shadow:inset 0 0 0 1.5px var(--accent-line)}.ticket-field input[type=number]{font-variant-numeric:tabular-nums}.ticket-submit-button,.ticket-list-action,.ticket-list-load-more,.ticket-reply-form button,.button.primary{display:inline-flex;align-items:center;justify-content:center;min-height:50px;padding:0 22px;border:none;border-radius:var(--r-pill);background:var(--accent);color:var(--accent-ink);font-size:16px;font-weight:600;letter-spacing:-.01em;cursor:pointer;box-shadow:inset 0 1px #ffffff42,0 10px 22px -14px var(--accent);transition:transform .22s var(--spring),opacity .22s var(--spring)}.ticket-submit-button:active:not(:disabled),.ticket-list-action:active,.ticket-list-load-more:active:not(:disabled),.ticket-reply-form button:active:not(:disabled){transform:scale(.975)}.ticket-submit-button:disabled,.ticket-list-load-more:disabled,.ticket-reply-form button:disabled{opacity:.42;cursor:default}.form-message{display:flex;align-items:center;gap:9px;margin:0;padding:12px 14px;border-radius:var(--r-card);background:var(--accent-soft);color:var(--danger);font-size:14px;line-height:1.45;animation:pane-in .3s var(--spring)}.form-message.success{background:var(--positive-soft);color:var(--positive);font-variant-numeric:tabular-nums}.form-message-icon{flex:none;width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:2.2;stroke-linecap:round;stroke-linejoin:round}.ticket-list-panel{display:block}.ticket-list{display:flex;flex-direction:column;gap:10px}.ticket-list-card{display:flex;flex-direction:column;gap:10px;padding:16px;border-radius:var(--r-card);background:var(--field-fill);box-shadow:inset 0 0 0 .5px var(--glass-line);cursor:pointer;transition:transform .24s var(--spring),background .24s var(--spring),box-shadow .24s var(--spring)}.ticket-list-card:hover{background:var(--glass-fill-strong)}.ticket-list-card:active{transform:scale(.985)}.ticket-list-card.unread{box-shadow:inset 0 0 0 1px var(--accent-line)}.ticket-list-card-head{display:flex;align-items:center;justify-content:space-between;gap:8px}.ticket-list-card-tags{display:flex;gap:6px}.ticket-list-card h2{margin:0;font-size:16px;font-weight:600;letter-spacing:-.012em;line-height:1.35;text-wrap:pretty}.ticket-status-pill{display:inline-flex;align-items:center;padding:4px 10px;border-radius:var(--r-pill);font-size:12px;font-weight:600}.ticket-status-pill.status-open{background:var(--warning-soft);color:var(--warning)}.ticket-status-pill.status-replied{background:var(--positive-soft);color:var(--positive)}.ticket-status-pill.status-closed,.ticket-status-pill.status-unknown{background:var(--glass-line);color:var(--ink-soft)}.ticket-unread-pill{display:inline-flex;align-items:center;gap:6px;padding:4px 10px 4px 8px;border-radius:var(--r-pill);background:var(--accent-soft);color:var(--accent);font-size:12px;font-weight:600;font-variant-numeric:tabular-nums}.ticket-unread-dot{width:6px;height:6px;border-radius:50%;background:var(--accent)}.ticket-list-no{margin:-4px 0 0;color:var(--ink-soft);font-family:ui-monospace,SF Mono,SFMono-Regular,Menlo,monospace;font-size:12.5px;letter-spacing:.01em;overflow-wrap:anywhere}.ticket-list-meta{display:grid;grid-template-columns:auto 1fr;gap:10px 18px;margin:0}.ticket-list-meta dt{margin:0 0 2px;color:var(--ink-faint);font-size:11.5px;font-weight:500}.ticket-list-meta dd{margin:0;font-size:13px;font-variant-numeric:tabular-nums;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-list-pagination{display:flex;flex-direction:column;align-items:center;gap:10px;padding-top:6px}.ticket-list-pagination p{margin:0;color:var(--ink-faint);font-size:12.5px;font-variant-numeric:tabular-nums}.ticket-list-load-more{min-height:42px;padding:0 18px;background:var(--glass-fill-strong);color:var(--ink);font-size:14px;box-shadow:inset 0 0 0 .5px var(--glass-line)}.ticket-list-load-more-error,.ticket-reply-error{margin:0;color:var(--danger);font-size:13px}.ticket-list-state,.ticket-detail-state{display:flex;flex-direction:column;align-items:center;gap:8px;padding:44px 20px;text-align:center}.ticket-list-state strong,.ticket-detail-state strong{font-size:16px;font-weight:600}.ticket-list-state p,.ticket-detail-state p,.ticket-detail-empty{margin:0;max-width:34ch;color:var(--ink-soft);font-size:14px;line-height:1.5}.ticket-list-action{min-height:42px;margin-top:6px;font-size:14px}.ticket-list-spinner{width:24px;height:24px;border-radius:50%;border:2.5px solid var(--glass-line);border-top-color:var(--accent);animation:spin .8s linear infinite}.ticket-detail-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:var(--z-sheet);display:flex;align-items:flex-end;justify-content:center;padding:0;background:#08090e61;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);animation:fade-in .24s var(--spring)}.ticket-detail-dialog{display:flex;flex-direction:column;width:100%;max-width:620px;max-height:92dvh;padding-bottom:env(safe-area-inset-bottom);border-radius:var(--r-shell) var(--r-shell) 0 0;background:var(--glass-fill-strong);-webkit-backdrop-filter:var(--blur);backdrop-filter:var(--blur);box-shadow:inset 0 1px 0 0 var(--glass-edge),0 -20px 60px -20px #00000080;animation:sheet-up .4s var(--spring)}@media(min-width:700px){.ticket-detail-backdrop{align-items:center;padding:24px}.ticket-detail-dialog{max-height:80dvh;border-radius:var(--r-shell);animation:sheet-in .34s var(--spring)}}.ticket-detail-dialog:before{content:"";width:36px;height:5px;margin:8px auto 0;border-radius:var(--r-pill);background:var(--ink-faint);opacity:.5}@media(min-width:700px){.ticket-detail-dialog:before{display:none}}.ticket-detail-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:14px 18px 12px;border-bottom:.5px solid var(--glass-line)}.ticket-detail-header h2{margin:6px 0 2px;font-size:18px;font-weight:600;letter-spacing:-.016em;line-height:1.3}.ticket-detail-header p{margin:0;color:var(--ink-faint);font-size:12.5px;font-variant-numeric:tabular-nums}.ticket-detail-close{flex:none;display:inline-grid;place-items:center;width:32px;height:32px;border:none;border-radius:var(--r-pill);background:var(--glass-line);cursor:pointer;transition:transform .22s var(--spring)}.ticket-detail-close:active{transform:scale(.9)}.ticket-detail-close svg{width:16px;height:16px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round}.ticket-detail-body{flex:1;min-height:0;overflow-y:auto;-webkit-overflow-scrolling:touch;padding:16px 18px}.ticket-message-list{display:flex;flex-direction:column;gap:12px}.ticket-message{display:flex}.ticket-message.role-user{justify-content:flex-end}.ticket-message-bubble{max-width:84%;padding:11px 14px;border-radius:var(--r-card);background:var(--field-fill);box-shadow:inset 0 0 0 .5px var(--glass-line)}.ticket-message.role-user .ticket-message-bubble{background:var(--accent-deep);color:#fff;box-shadow:inset 0 1px #ffffff2e}.ticket-message.role-system .ticket-message-bubble{background:var(--glass-line);font-style:italic}.ticket-message-head{display:flex;align-items:baseline;justify-content:space-between;gap:12px;margin-bottom:4px;font-size:11.5px;opacity:.72;font-variant-numeric:tabular-nums}.ticket-message-bubble p{margin:0;font-size:15px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere}.ticket-detail-empty{padding:32px 0;text-align:center}.ticket-reply-form{display:grid;grid-template-columns:1fr auto;align-items:end;gap:10px;padding:12px 18px calc(14px + env(safe-area-inset-bottom));border-top:.5px solid var(--glass-line)}.ticket-reply-form textarea{min-height:46px;max-height:140px;padding:12px 14px;border-radius:var(--r-card)}.ticket-reply-form button{min-height:46px;padding:0 18px;font-size:15px}.ticket-reply-error{grid-column:1 / -1}.page-section{position:relative;max-width:760px;margin:0 auto;padding:56px 20px}.page-section.narrow{max-width:560px}.page-section.center{text-align:center}.eyebrow{margin:0 0 6px;color:var(--accent);font-size:12.5px;font-weight:600;letter-spacing:.04em}.page-section h1{margin:0 0 12px;font-size:30px;font-weight:700;letter-spacing:-.028em}.page-section p{margin:0 0 10px;color:var(--ink-soft);line-height:1.6}.info-list{margin-top:20px;padding:16px 18px;border-radius:var(--r-card);background:var(--glass-fill);box-shadow:inset 0 0 0 .5px var(--glass-line)}@keyframes spin{to{transform:rotate(360deg)}}@keyframes fade-in{0%{opacity:0}}@keyframes sheet-up{0%{transform:translateY(18px);opacity:0}}@keyframes sheet-in{0%{transform:scale(.97);opacity:0}}@keyframes pane-in{0%{transform:translateY(10px);opacity:0}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.001ms!important;animation-iteration-count:1!important;transition-duration:.001ms!important}}
